Contact & Support
Do you need help? Do you have feedback or questions? Here you can find all ways to reach us.
Create Support Ticket
The fastest way to get help is via our ticket system. Describe your problem as detailed as possible so we can help you optimally.
Login Required
You must be logged in to create a support ticket. Login Now
You must be logged in to create a support ticket. Login Now
Common Issues
Login Problems
Forgot password? Use the "Forgot Password" function on the login page.
Found a Bug?
Create a support ticket with screenshots and a detailed description.
Account Banned?
Contact us via support ticket. Provide your username and email.
Game Questions
First check our FAQ
or the other information pages.
Response Times
Support Tickets: Within 24-48 hours
Email: 2-3 business days
Urgent Security Issues: Priority Treatment